Search Results for 'recover'

[Niels Kellerhoff]

I’m using the wonderful product Tap Forms 5 on my Mac (mini), MacBook Air, and the iPhone.

For some (unknown) reason I’ve lost one of my current, most important records which had a ton of important text in its Note field (I keep a history of interactions there). I assume it must have been erroneously deleted when something fell on the keyboard of my Mac whilst cleaning up my desk. But I couldn’t find the record in File > Recover deleted items. Weird, right?

Actually I saw it in full on my iPhone before the damn thing synched with the Mac and then it was gone there too.

Is there no way of getting it back from ~/Library/Containers/com.tapzapp.tapforms-mac/Data/Documents ? It appears that there are numerous zip files in this folder as I have “Backup on quit” checked in Settings.

I’m using Apple’s Time Machine, so I could always restore the data from the day before and so on.

In the meantime I have turned off the Sync for all devices. Now I just want that record back.

The whole backup/recover functionality seems quite confusing because of the Sync (via iCloud?) between multiple devices. The Sync is of course very valuable for daily work on different devices, but …

Can anyone help?

[Brendan]

I am working on a similar feature for Tap Forms Pro where you can recover previously deleted things.

[Brendan]

In Tap Forms 5 you would go to the Recover Deleted Items function in the File menu. See if your record is there. I’m not sure if you meant to post this in the Tap Forms Pro forum though. I’m not sure.

[Mark Moran]

Is there any way to edit the Creation Date field? I deleted a record and I’m not able to recover it. I’d like to recreate the field but edit the Creation Date field to the original date.

[Glen Forister]

Somehow the arrow clicked on “Delete Form” and I’ve lost everything.

I have most of my data on my iPhone, but when I select on my phone “Export Tap Forms Archive”, it seems to work, but I can’t find the archive anywhere.  Not by using “Files app”, nor in my Dropbox areas in my iPhone.  Same with saving “Export Records”, can’t find the CSV file.

Where are those files so I can email them to my laptop?

As soon as I activate a connection to the wifi, I will probably lose all my data on my iPhone also.

How do I recover from this?  I imported on my laptop the most recent “Archive” and that worked, but the difference between the iPhone Form and the laptop form is 50 records, so what will happen when I establish communications between the two?  Will the sync add 50 records to my laptop, or delete 50 records from my laptop?

[Will Blume]

In the menubar, CouchDB has a couple of items:

“Launch Admin Console at Start”  — which is always checked, can’t be unchecked, so it always does.

“Automatically Start at Login”   —  not checked, can’t be checked, so doesn’t.

How would you get all this to recover from a restart?  No wonder I can’t get it to work after the one time it did last night.  It responds to the basic “curl” query above.  Lots of “can’t connect” – “Error sending to server.: Invalid attachment data for icon, 400”  etc.

Thanks…

 

[David Gilbert]

Thank you. I have a backup from the day before which is fine.

I guess although about 45 minutes had passed, the sync was not completed.

From a previous backup I used Export Forms Template and then imported one of my custom forms into the damaged file. The list of records magically appeared, and I could see the records in the file.

I also did use Recover Deleted Items and got some missing records.

David

 

 

[Brendan]

Can you check the Recover Deleted Items screen in Tap Forms Mac to see if you can restore any of your forms?

Alternatively, do you have a recent backup you can restore to?

I’m so sorry this happened.

Brendan

[Brendan]

I’m glad you were able to recover the fields.

I’m not sure about your Source field though.

Did you ever export a Tap Forms Archive or a Tap Forms Form template (.tff) file? If so, you can import that into your document and Tap Forms will re-create those for you.

[Olivier Ragasol]

Done! The “domains” are back!! And accordingly the Saved Searches are functional again.

At first, I had the wheel of death spinning, but I let it go and eventually the field was recovered.

Actually, there were two fields missing…

[Olivier Ragasol]

Thanks very much for your reply, Brendan.

I’ll try the recovering function without further ado.

So you don’t think the file is corrupted?

[Brendan]

Sorry, I missed seeing your post.

Yes, try the Recover Deleted items function from the File menu. Find your field. Select it, then click the Recover button.

When it’s been recovered, quit Tap Forms and re-launch it.

You should see your field restored and the Saved Searches should work again.

As long as you didn’t do anything else such as compacting the database, which would purge the deleted field.

 

[Olivier Ragasol]

Olivier Ragasol wrote:

Hello! It’s a disaster, I broke almost everything… When I closed my database after hours of adding Saved Searches, TapForms freezed. So I forced it to quit, and then… one the fields had altogether disappeared. It’s the field Domaine, which I created in order to save searches. As a result, all the searches I had saved and neatly organized into files and subfiles are still there, but they’re empty!! The synced version I have one the iPhone is intact. I’ve backed it up just in case, but oddly the copy weighs only 196,5 megabytes, whereas the original is 2 gigabytes. I’m not sure whether it’s trustworthy. Unfortunately, I have no other recent version. What should I do, then? Try to replace the corrupt (?) file on the Mac by the clean (?) version from the iPhone? Or is there a way I can recover just the lost “Domaine” field and my Saved searches reappear? I saw it was possible to Recover deleted items (Files menu): it this the solution?

My fear is that the clean iOS version of the database will be replaced by the MacOs version through sync, so for the time being I won’t touch anything anymore…

I don’t know if it’s safe to send the iOS version to the Mac, either.

• This reply was modified 1 year, 2 months ago by Olivier Ragasol.

[Olivier Ragasol]

Hello!

It’s a disaster, I broke almost everything…

When I closed my database after hours of adding Saved Searches, TapForms freezed. So I forced it to quit, and then… one the fields had altogether disappeared. It’s the field Domaine, which I created in order to save searches. As a result, all the searches I had saved and neatly organized into files and subfiles are still there, but they’re empty!!

The synced version I have one the iPhone is intact. I’ve backed it up just in case, but oddly the copy weighs only 196,5 megabytes, whereas the original is 2 gigabytes. I’m not sure whether it’s trustworthy.

Unfortunately, I have no other recent version.

What should I do, then? Try to replace the corrupt (?) file on the Mac by the clean (?) version from the iPhone?

Or is there a way I can recover just the lost “Domaine” field and my Saved searches reappear? I saw it was possible to Recover deleted items (Files menu): it this the solution?

• This topic was modified 1 year, 2 months ago by Olivier Ragasol.

[Andrew C]

What is currently the most reliable sync method for Tapforms between a mac and an iPhone – in terms of minimizing possible data loss?

• Local wifi is fine – I don’t need it to be remote
• A reasonable cost is OK (does not need to be free)
• Setting up additional software wouldn’t be my preference, unless it’s a clear frontrunner

Background: Twice, just after sync between Macs or iPhone / iPad (using iCloud) I’ve noticed unexplained data loss. Just this week 5 fields mysteriously disappeared. Fortunately I noticed, and was able to use the “recover deleted items” function and got them back. Although most of my use is on my office mac, I like the ability to update data in the field with my iPhone (especially GPS and photographs). I do make backups, but I’d prefer not to have to keep checking for vanished data.

A secondary question – If I move from iCloud Sync to some other method, how do I do this?