I have created a layout to print a record summary which can include a thumbnail type image (the field is sized at 111 x 160). This prints perfectly for all records except one. In that instance the image shows in the printer dialogue preview, although it’s unusually faint, but the space is blank in both pdf and hardcopy prints.
I can’t find a reason why this should be, all of the images were taken using the same iPhone and processed in a similar way. I’ve tried deleting, re-editing and replacing the problem image to no effect. A completely different image did print.
Any suggestions that I might try?
Hi John,
Would you be able to send me a copy of this image?
I’m not sure why it wouldn’t print unless it’s in a non-standard format.
Thanks,
Brendan
Hi Brendan,
Problem solved, but to be honest I tried so many things I can’t remember which change worked 😏
Basically after exporting the problem image from Photos in various formats a jpeg worked. Still a one-off problem, other photos imported directly from Photos with no issue.
Cheers,
John
Hi John,
Excellent. I’m glad that you got the problem solved. Sorry for the trouble.
Thanks,
Brendan
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