HELP! re TF 3.5

Tap Forms Database Pro for Mac, iPhone, iPad and Apple Watch › Forums › Using Tap Forms 5 › HELP! re TF 3.5

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  • May 9, 2015 at 4:15 AM #13618

    tonyt
    Participant

    Just upgraded. Tap forms loads but all I get is the TapForms toolbar and nothing else!
    Any ideas?
    Cheers
    tony

    May 9, 2015 at 4:17 AM #13619

    tonyt
    Participant

    Another screen shot? Last 1 too big!

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    May 9, 2015 at 4:29 AM #13621

    tonyt
    Participant

    Tapforms is there somewhere because when I quit ti from the tool bar it backed up. Also got some weird preferences windows with loads of odd patterns in them, when I tried to get a screen grab it doesn’t show up the patterns and distortion.

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    May 9, 2015 at 9:11 AM #13623

    tonyt
    Participant

    It now seems to load OK – I did nothing to help – now the app SOMETIMES locks and the screen SOMETIMES freezes when i try to either change view within a form OR change forms……..

    May 9, 2015 at 9:38 AM #13624

    tonyt
    Participant

    In fact, its unusable. Having got it to work after a fashion and sync, it has now lost its list of registered devices – the Mac was switched on all the time, it was not after a reboot they vanished. By the way, I am using an iMac on OSX 10.10.3 and TF 3.5 I am syncing through the cloud to an iPad Air2 IOS 8.2 and an AirBook on 10.10.3 and TF 3.0.3

    May 9, 2015 at 9:40 AM #13625

    tonyt
    Participant

    And now I’m back to just the toolbar….

    May 9, 2015 at 11:22 AM #13627

    tonyt
    Participant

    Should maybe add, purchased and downloaded from the app store….
    Sorry for multiple posts, cant seem to edit posts after a short while!
    Cheers
    Tonyt

    May 9, 2015 at 11:35 PM #13632

    Brendan
    Keymaster

    Hi Tony,

    Delete it and re-download it from the Mac App Store. This happened to someone else today and doing that fixed it.

    Also enter the following command into the Terminal application window:

    defaults delete com.tapforms.mac

    And then in the Preferences window, click on the new Sync button and select iCloud for syncing if you were using that before the update.

    Thanks,

    Brendan

    May 10, 2015 at 1:27 AM #13635

    tonyt
    Participant

    Delete just the app from apps folder, or everything? Do I do the terminal thing before or after I delete TForms?
    Thanks Brendan for swift reply.

    May 12, 2015 at 3:20 AM #13677

    tonyt
    Participant

    Hi Brendan
    Sorry about a separate post. Heres the link from my second post so hopefully you can tie the two together….

    Delete app and use terminal command


    Cheers
    Tonyt

    May 12, 2015 at 10:37 AM #13683

    Brendan
    Keymaster

    Hi Tony,

    Ah I see. Ok, I figured this one out. Now, see this post for the solution :-)

    My Tap Forms always not responding

    Thanks,

    Brendan

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