Hi Brendan,
In the desktop app, I created a UPC-E barcode and selected the “Display Caption” option. When looking at the custom layout, the caption is there. But when I print it on the label, the caption is not printed. Did I miss something?
Then I open the iPhone app to scan the printed code. Instead of an 8 digit UPC-E code, I get a 12 digit UPC-A code. But this will not match my product anymore :(
Thanks!
— Daniel
Hi Daniel,
Hmm… I just tested it and it shows the caption for me.
What macOS operating system are you on? I’m on Mojave.
But you’re right about the scanning converting the UPC-E codes. It looks like it’s padding them with 0’s before the last 2 digits.
Are you able to choose a different barcode format?
I use the ZBar open-source barcode scanning library to do that for me. It hasn’t been updated in quite some time. It might be time to find an alternative library.
Hi Brendan,
> What macOS operating system are you on? I’m on Mojave.
I’m still on Sierra.
> But you’re right about the scanning converting the UPC-E codes. It looks like it’s padding them with 0’s before the last 2 digits.
Yeah, it looks like it converts a UPC-E code to a UPC-A code.
> Are you able to choose a different barcode format?
Yes, I can use another one and it seems that I have to since UPC is heavy regulated…. I tried a few ones and haven’t found one where the phone successfully captures the code, apart of UPC-E. I guess it has to do that I’m missing the check mark on some.
— Daniel
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