Tap forms won't open

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  • December 15, 2018 at 2:04 PM #32703

    Kristina Cassidy
    Participant

    I restarted my computer and suddenly Tap Forms won’t open anymore. It bounces briefly just once, then comes up with the message saying it’s quit unexpectedly and do I want to ignore or report. I tried restarting again, same thing.

    If I click report and view the details, this is what it is giving me:

    Process: Tap Forms Mac 5 [1134]
    Path: /Applications/Tap Forms Mac 5.app/Contents/MacOS/Tap Forms Mac 5
    Identifier: com.tapzapp.tapforms-mac
    Version: ???
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Tap Forms Mac 5 [1134]
    User ID: 503

    Date/Time: 2018-12-15 15:57:18.550 -0500
    OS Version: Mac OS X 10.13.1 (17B1003)
    Report Version: 12
    Anonymous UUID: 776E8B63-BC15-DA6D-D0EB-A881884BA07B

    Time Awake Since Boot: 1600 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0

    Exception Type: EXC_CRASH (Code Signature Invalid)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY

    Termination Reason: Namespace CODESIGNING, Code 0x1

    kernel messages:

    VM Regions Near 0 (cr2):
    –>
    __TEXT 000000010944f000-0000000109acb000 [ 6640K] r-x/rwx SM=COW

    Thread 0 Crashed:
    0 ??? 0x0000000111d5519c _dyld_start + 0

    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
    rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee67b0c20
    r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
    r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
    rip: 0x0000000111d5519c rfl: 0x0000000000000200 cr2: 0x0000000000000000

    Logical CPU: 0
    Error Code: 0x00000000
    Trap Number: 0

    Binary Images:
    0x10944f000 – 0x109aca2c7 +??? (0) <F19DC689-55A1-3328-83B2-C9D16AB94DFA> (null)
    0x111d54000 – 0x111d9e98f +??? (519.2.1) <CD85EFBA-B9D6-3FD5-B777-A23B2DDEF192> (null)

    External Modification Summary:
    Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by all processes on this machine:
    task_for_pid: 928
    thread_create: 0
    thread_set_state: 0

    VM Region Summary:
    ReadOnly portion of Libraries: Total=7380K resident=0K(0%) swapped_out_or_unallocated=7380K(100%)
    Writable regions: Total=8416K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8416K(100%)

    VIRTUAL REGION
    REGION TYPE SIZE COUNT (non-coalesced)
    =========== ======= =======
    STACK GUARD 56.0M 2
    Stack 8192K 2
    __DATA 1576K 5
    __LINKEDIT 440K 3
    __TEXT 6940K 3
    shared memory 8K 3
    =========== ======= =======
    TOTAL 72.8M 12

    Model: Macmini6,2, BootROM MM61.010B.B00, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.8f1
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (7.21.190.15.1a5)
    Bluetooth: Version 6.0.0f1, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
    USB Device: USB 2.0 Bus
    USB Device: Hub
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: USB 2.0 Bus
    USB Device: Hub
    USB Device: USB 3.0 Bus
    USB Device: USB3.0 Hub
    USB Device: USB2.0 Hub
    USB Device: MultiCard Device
    USB Device: DYMO LabelWriter 4XL
    USB Device: USB Keyboard
    USB Device: USB Optical Mouse
    Thunderbolt Bus: Mac mini, Apple Inc., 23.4

    December 15, 2018 at 9:55 PM #32708

    Brendan
    Keymaster

    Hi Kristina,

    Please download the latest Tap Forms 5.3 version from here:

    https://vendors.paddle.com/download/product/503174

    You must have been using an older version. Unfortunately its certificate expired at the beginning of December so you just need to get the update.

    Thanks,

    Brendan

    December 16, 2018 at 3:03 AM #32719

    Kristina Cassidy
    Participant

    Aaaaaaaaah it’s working again! *Sigh of relief* And thank you! Gotta say, the fact that you are on top of these forums even on the weekend is impressive – I appreciate it. :-)

    Now I shall stop being stupid and go backup my database (for the first time)!

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