Tap Forms on Mac No Longer Syncing

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  • April 14, 2022 at 1:33 PM #47112

    James
    Participant

    Hello, I’m running Tap Forms 5.3.27 on an iMac (10.13.6). It no longer does an iCloud sync. There are no error messages. The last download was 3/27.2022. (my MacBook Air syncs fine). Any suggestions?

    April 14, 2022 at 10:29 PM #47115

    Brendan
    Keymaster

    Hi James,

    Have you tried rebooting all of your devices to see if that gets it going again? Sometimes that works.

    Thanks,

    Brendan

    April 16, 2022 at 12:18 PM #47122

    James
    Participant

    I also noticed that some other iCloud applications (like Notes) are not syncing as well.
    I spend an hour on the phone with Apple support but they were not able to resolve the situation. I was unable to log out of iCloud. After rebooting in Safe Mode, I was unable to log out but not log in to iCloud. After numerous solutions, the only thing he could recommend was an erase/reinstall. :-(
    I’m open to further suggestions before I embark on this very time consuming potential fix!
    Thanks!

    April 17, 2022 at 12:11 PM #47123

    Brendan
    Keymaster

    Hi James,

    Rather than erasing, have you thought about just a re-install?

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