Sync problem

Viewing 5 reply threads
  • Author
    Posts
  • June 23, 2026 at 4:16 PM #54316

    Joanna
    Participant

    Yet again…
    Tap Forms 5.3.45, Mac Ventura, iPad 17.7.1. Nearby sync. Won’t sync. On the setting pages on both devices the other device has a red light. Restarted both. Removed the iPad from the Mac. Can’t add it back.
    What should I try next?
    It’s been working OK for a long time, although I had trouble in the past.
    Thank you!

    PS. I’ve felt I should upgrade to the Pro version, it is worth it, but 1) I wanted to make sure it was stable, and 2)I don’t have time to fuss with any possible re-working. But I will, eventually, do so.

    June 23, 2026 at 6:42 PM #54317

    Joanna
    Participant

    Well, I guess I spoke too soon, I left the computer for a couple of hours and it synced. Thanks anyway!

    June 23, 2026 at 10:09 PM #54318

    Brendan
    Keymaster

    Hi Joanna,

    I’m glad Tap Forms 5 started to sync for you.

    Tap Forms Pro has been out for more than a year now. It’s stable.

    Migrating your database documents to Tap Forms Pro from Tap Forms 5 is quite easy. Here’s a video on how to do that:

    https://www.youtube.com/watch?v=cqYJvHT-ytQ

    And here’s a video on how to sync:

    https://www.youtube.com/watch?v=INw0X5IcNxY&pp=0gcJCQMLAYcqIYzv

    Thanks!

    Brendan

    • This reply was modified 2 weeks, 4 days ago by Brendan.
    June 24, 2026 at 9:34 AM #54323

    Joanna
    Participant

    Thanks Brendan! Maybe I can find time soon to upgrade. Will it run on an old Mac running Ventura still?

    June 24, 2026 at 1:20 PM #54325

    Brendan
    Keymaster

    Tap Forms Pro requires macOS 13.0 at a minimum to run, so yes it will run on Ventura. But newer is better.

    June 24, 2026 at 4:08 PM #54327

    Joanna
    Participant

    OK, thank you! I guess I’m pushing it with a 9 year old computer which can’t go any further than Ventura…we’ll see how long it lasts:)

Viewing 5 reply threads

You must be logged in to reply to this topic.