Sync freezes and never completes

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  • May 19, 2015 at 1:28 PM #13760

    Mark Burgess
    Participant

    Sync has been giving me headaches for days. Every time sync starts, Tap Forms locks up (“Application Not Responding”) and never completes. I have to kill it. I have tried everything, disabling sync, resetting, etc. to no avail.

    I tried Dropbox but that seemed just as bad if not worse.

    I have deleted the preferences file over and over, no help.

    Please tell me how I can get sync to work reliably!

    May 19, 2015 at 6:17 PM #13764

    Brendan
    Keymaster

    Hi Mark,

    Can you please try entering in this command into the Terminal application window and then try again?

    defaults delete com.tapforms.mac

    It shouldn’t hang on you when sync is starting.

    Are you using the latest version of Tap Forms? Version 3.5.1 is the latest.

    Thanks,

    Brendan

    June 17, 2015 at 11:06 PM #14038

    Hope on Wheels
    Participant

    Thanks. This command into the Terminal application window really helps.

    defaults delete com.tapforms.mac

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