Sync erasing fields?!?

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  • November 15, 2023 at 9:08 AM #50131

    Brad G
    Participant

    I’m not sure what else could be doing this but I think that syncing (via iCloud) is wiping out certain data fields. All my records, prior to a certain date, have had their date fields completely erased! I’ve noticed it sporadically with some other fields as well.

    Is this a known issue? Is there a stable sync option for Tap Forms, iOS?

    Tap Forms 5.3.35, Mac OS 13.5.2, iOS 16.6.1

    November 15, 2023 at 12:45 PM #50134

    Brendan
    Keymaster

    Hi Brad,

    I’m sorry for this issue.

    iCloud sync can be a bit finicky. You might want to try the Nearby Sync option if you want.

    I am working on a new sync system that will be better.

    Thanks,

    Brendan

    November 15, 2023 at 2:34 PM #50136

    Brad G
    Participant

    Thanks! I’ll give Nearby Sync a shot when I have a chance to do a backup and mess around.

    I am certainly in love with the desktop version and have already put a lot of time into building databases and moving my workflow over to Tap Forms. I just need to be able to do some work when away on iOS.

    Could the fact that I’m syncing to 2 iOS devices (iPad & iPhone) have anything to do with it?

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