Ratings fields blank

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  • March 3, 2011 at 2:53 PM #3332

    Paul Kelly
    Participant

    Since updating the application on my iPhone about a week ago, the ratings (5 star) fields on existing records are all blank, and I cannot edit the fields to enter new or replace the lost ratings.

    I have tried restarting the application.

    Any suggestions please?

    March 3, 2011 at 5:29 PM #4492

    Brendan
    Keymaster

    Hello Paul,

    Edit your ratings field on your form and go into the Field Options area and tap on Maximum value. Set it to 5 (10 is the maximum). Then tap save. All your ratings will come back.

    Thanks,

    Brendan

    March 4, 2011 at 10:54 AM #4494

    Paul Kelly
    Participant

    Thank you – this has solved the problem.

    Did I miss this necessary process in the documentation for the upgrade?

    July 24, 2011 at 1:28 PM #4687

    rickgtx
    Participant

    You get this problem when you import <rating>. I found changing the field to number and back to rating fixes it too.

    Sorting by rating shows another record’s field 1 and 2 in the list view but is correct when you select it.

    For example, I enter Red rate it 3, Blue rate it 1, Green rate it 4 and sort on ratings high-to-low. I show Red, Green, Blue in the list. I select the top one, “Red”, it shows Green’s record.

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