problem with email records

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  • October 9, 2013 at 4:30 AM #6882

    GerritB
    Participant

    Hi Brendan,

    Since we have made the update to ios7, we can’t email any records with a picture in it.
    The zip file that is created is much greater than before the update?
    In the field properties is the smallest thumbnail checked.
    Is this a bug? and is there a solution for it?

    Many thanks,
    Gerrit

    October 9, 2013 at 7:03 AM #6885

    Yogie
    Participant

    I have the same issue I can not send any record or form via email any longer….

    October 10, 2013 at 12:36 AM #6900

    Brendan
    Keymaster

    In the iOS 7 version of Tap Forms I no longer shrink the images that you take with the camera or select from your photo library. So when you email a record with a photo in it, the Mail compose view should ask you to shrink the photos before emailing. It will do that on the iPhone version. On the iPad version there’s some text on the right which says “Images: 10 MB” or whatever size your images are. Tap on that to reveal the options for shrinking the images before emailing them.

    Thanks!

    Brendan

    October 11, 2013 at 1:58 PM #6918

    Yogie
    Participant

    I was not able to send any emails since the update. The ZIP file get’s created but then the app hangs.

    October 16, 2013 at 2:07 AM #6947

    GerritB
    Participant

    We still have the same problem. When we do an export and send them with email it is a zip file but the zip will not shrink the photo’s.
    it all started after the update to iOS7…

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