Hey there,
Some customers have recently told me that their pass codes are no longer allowing them into Tap Forms. This may have been caused by something I changed in the app while preparing for iCloud support with regards to the secure keychain on the iPhone.
The workaround for this issue is to follow the steps below:
1. Using iTunes File Sharing: http://support.apple.com/kb/ht4094 copy the TapForms_db.sqlite file and all the other files and folders you see in the Tap Forms Documents area to your hard drive.
2. Put the TapForms_db.sqlite and all the folders (Photos, Audio Recordings, Share, Drawings, etc.) into a zip file called TF-MyBackup.zip. The MyBackup part can be anything you like, but the TF- and .zip parts of the file name must be like that.
3. Now that you have your backup of your data, delete Tap Forms from your device.
4. Re-download it for free from the App Store.
5. Launch Tap Forms. You should have the default database there now.
5. Using iTunes File Sharing again, copy the TF-MyBackup.zip file from your computer into the Tap Forms Documents area in iTunes.
6. Go to the Backup & Restore area in Tap Forms under the Tools area.
7. Tap on the TF-MyBackup.zip file there.
8. Tap the Restore Backup button.
That should do it.
I recommend making a backup of your data and either uploading it to Dropbox or copy it to your computer from time to time just in case.
Thanks,
Brendan
The procedure described above didn’t work, but I removed and reinstalled then synced over iCloud. Bingo, everything is fine, even the four records I thought I had lost. Still, a scary experience.
.
