Passcode frozen

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  • December 3, 2011 at 12:22 AM #3549

    Stevo
    Participant

    Hi all,

    I have been using TapForms for the last 12 months, is great.

    However today I put in the wrong passcode, it came up with the wrong passcode in red, but is locked on that screen. Can only enter the first three digits of my correct passcode and will not let me enter the final one.

    In effect I am locked out.

    Any solution. I have turned my iPhone off but to no avail.

    Cheers

    Brett

    December 3, 2011 at 12:27 AM #4954

    Brendan
    Keymaster

    Hello Brett,

    I just replied to you via email.

    Here’s a link to the forum post about the issue:

    https://www.tapforms.com/forum/topic/passcode-or-encryption-key-not-functioning-after-last-update

    Thanks,

    Brendan

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