One device keeps failing to sync

Tap Forms – Organizer Database App for Mac, iPhone, and iPad › Forums › Using Tap Forms › One device keeps failing to sync

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  • September 12, 2015 at 5:03 AM #14622

    tonyt
    Participant

    Hi
    Sync via cloud all going well, then every now and again my AirMac leaves the sync setup. All other devices continue to sync fine, and its ALWAYS the AirMac that causes the problem!!!
    Any ideas?
    Cheers
    Tony

    September 12, 2015 at 8:03 AM #14623

    Brendan
    Keymaster

    Do you have it set to auto-sync on launch? That may be causing an issue.

    September 12, 2015 at 9:23 AM #14624

    tonyt
    Participant

    Hi Brendan

    No, only manual sync. The MacAir is permanently on sleep, could this be the problem?

    Cheers

    tony

    September 15, 2015 at 5:01 AM #14628

    tonyt
    Participant

    Can i just disable sync on the one device and then enable it again to get it to join, rather than reset everything which often takes days!!
    Cheers
    Tony

    September 15, 2015 at 8:46 AM #14629

    Leo
    Participant

    I think so,

    better is to do as I did…

    Reset sync
    Deleted all sync files in the dropbox map
    Started sync on my main device which I was certain it had all the records…
    After that I turned sync on every device on

    I don’t know if it is a proven concept but it worked for me.

    Leo

    September 15, 2015 at 6:09 PM #14630

    Brendan
    Keymaster

    Not sure what you mean by the MacBook Air is permanently on sleep though. How do you use it if you never wake it up?

    September 15, 2015 at 11:11 PM #14633

    tonyt
    Participant

    Its never turned off completely, just put to sleep when not used, so never re booted.

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