not accepting correct cloudant credentials

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  • August 13, 2016 at 11:58 PM #18583

    phloem
    Participant

    I can log into clouding.com in a browser with no problems.

    When I put the same username and password into TapForm 5 syncing preferences, an error window pops up “Please check the Server URL, Username and Password to insure they are correct.

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    August 14, 2016 at 12:40 AM #18586

    Brendan
    Keymaster

    There’s a bug which I’ve fixed (update coming soon) that causes this when the password contains more than about 17 characters with symbols and punctuation in it. Dashes are ok, but other characters may not be. For me, letters, digits, and dashes works fine.

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