Not able to update version 5 trial to paid version

Tap Forms – Organizer Database App for Mac, iPhone, and iPad › Forums › Using Tap Forms › Not able to update version 5 trial to paid version

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  • August 5, 2016 at 4:57 PM #18179

    charityjf
    Participant

    Hi,

    I downloaded the trial version of Tap Forms 5 from the website earlier today, and after some playing with it, then went on the Mac App store to get the paid version whilst it’s on sale. But after a lot of messing around, I’m not managing to get it downloaded, and the trial version I installed isn’t updating to reflect that I bought it (I’m not sure if that would even be the way it would happen?) Should I uninstall the trial before I try to download it from the Mac App store again?* Not sure what to do. I know I could have bought direct from this site, but I had iTunes credit I wanted to use.

    Thanks,
    Charity

    *If so, how do you uninstall? Can you just delete the app, or do you need to delete any supporting files elsewhere in the system too, to avoid duplicates when downloading again?

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