No Export in Version 3.9

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  • October 6, 2014 at 7:16 AM #11018

    FTBoomer
    Participant

    Using new version 3.9 on iPad Air on iOS 8.02. When I open a form and select export records, TF goes through the motions and I see the Exporting Records bar, tell me it is finished and records are in Export folder. Go to export folder and it is empty. Tried this with multiple different databases and same result.

    October 6, 2014 at 8:40 AM #11019

    Leo
    Participant

    Hi,

    Did you check if the switch export is set to on? Every field has a switch.

    Leo

    October 6, 2014 at 8:44 AM #11021

    FTBoomer
    Participant

    I’ve been using the same form for years. Yes, these switches are set to ON

    October 7, 2014 at 7:57 PM #11027

    Brendan
    Keymaster

    This is a bug. Emailing should generate your CSV file.

    Or upgrade to 3.9.1 which I released for iPhone today. Apple hasn’t approved my iPad update just yet though.

    October 8, 2014 at 5:23 AM #11035

    FTBoomer
    Participant

    Thanks Brendan, Yeah I’ve been using the email function. Thanks for the update

    November 25, 2014 at 1:38 PM #11955

    MikeW
    Participant

    I have this issue with new iphone 6

    Has there been a patch?

    November 25, 2014 at 1:46 PM #11956

    FTBoomer
    Participant

    Yes, 3.9.1 fixed it

    November 25, 2014 at 2:15 PM #11959

    MikeW
    Participant

    I have 3.9.2
    Still have this problem

    November 25, 2014 at 4:38 PM #11964

    MikeW
    Participant

    Now fixed
    Uninstall then reinstall Tap Forms
    Restored from old backup then restored from latest backup
    Appeared to be a glitch with latest backup

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