Nearby Sync lost

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  • December 15, 2023 at 10:52 AM #50239

    Glen Forister
    Participant

    For the last couple days my dababases haven’t been syncing and my iPhone battery is draining I think because it keeps trying to sync.

    I checked the Nearby Sync settings and on both laptop and iPhone the sync indicator was red.

    I tried changing the properties and that didn’t help.

    I deleted on my laptop the iPhone (red dot) and tried to add my available iPhone, but it can’t see my iPhone.  My iPhone Sync settings shows my laptop with a red dot.  I can’t delete that.

    All other functions on my iPhone indicate I have wifi access and my laptop works only on wifi access so I know that works.  How do I get my iPhone reconnected to my laptop in TF so the Froms and Documents will sync and I can now add my iPhone to my laptop TF.

    The document ID on both platforms are identical.  How do I reset the settings?  The manual doesn’t tell how to solve problems, just how to initially get it set up.

    December 15, 2023 at 11:36 AM #50240

    Glen Forister
    Participant

    I found another person with the same problem.

    That person fixed it with

    Fixed it! iPads needed Settings > TapForms > Local Network changed from OFF to ON!

    I checked and my iPhone had the same problem.  I know I didn’t switch this, so a iOS update did happen recently, so I’ll blame it on that.

    December 15, 2023 at 7:10 PM #50241

    Brendan
    Keymaster

    Glad you found the fix.

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