Ipad

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  • December 10, 2014 at 9:28 AM #12210

    Olaf Christiansen
    Participant

    Hi, the app on the Ipad is complete dead. The sync worked fine. Even the first search. Since then it is only open the app but I can`t get anything to work.
    Made 2 rested without any result. The app on the Iphone works fine.
    what can i do?

    December 10, 2014 at 11:15 AM #12214

    Colleen Easley
    Participant

    I had a problem a few weeks ago where the app froze and then crashed every time I tried to open it again. I deleted the app and downloaded it again. Of course I had to re-sync all my data again, but now everything is fine.

    December 11, 2014 at 12:19 AM #12222

    Brendan
    Keymaster

    Hi Olaf,

    What do you mean “can’t get anything to work”? Do you mean when you tap on something, it’s not responding to your taps?

    I would recommend letting it sit there for a little while and just wait. It should respond after a little while. It may be that photos and other files are downloading from iCloud at that moment.

    Thanks,

    Brendan

    December 11, 2014 at 4:51 AM #12224

    Olaf Christiansen
    Participant

    Tks, that worked for me.

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