Import issues…

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  • November 28, 2023 at 11:08 AM #50188

    Philippe Dupont


    I’m a very new user of Tap Forms.
    I’m working on a Mac Book Air with Sonoma 14 1 1 installed and Tap Forms 5 3 35 (all in French).

    I have some issues with the Import function: I created a csv file from to import my data in a Form.
    All seem’s to be ok but I import zero record, without any error message 🙁
    Is it possible to find a log after the import ?

    BTW, I tryed to export a record from Tap Forms to a csv file and then to re-import it into Tap Forms without success (and of course, same problem no message).

    Please, what can I do ?
    Thanks in advance


    November 28, 2023 at 1:41 PM #50192


    Hi Phil,

    On the Import Records screen, there’s an “Add missing fields” option. Make sure that’s turned ON and then try the import again.

    Also make sure you use the proper File Encoding setting for the CSV file you’re importing. It needs to match the actual encoding of the CSV file.



    November 29, 2023 at 8:54 AM #50195

    Philippe Dupont

    Hello and thank you for your (quick) reply.

    I’ve checked; the “Add missing fields” option: it’s ON.

    However, I had a problem with the header line: 2Do was generating an unnecessary blank character in the name of the imported zones. I’ve corrected this.

    I finally managed to load part of my file.
    My current problem is that it works sometimes and sometimes not with exactly the same file! (same structure, same data!)
    I exited/entered Tap Forms, without success.
    I chosed English for Tap Forms rather than French, also without success.
    There’s nothing in the Console Log.

    Is there a way to clean the caches or to see the anomalies during loading? Apparently not.
    What else can I do?

    Thanks in advance. All the best,


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