Crashing when searching

Tap Forms – Organizer Database App for Mac, iPhone, and iPad › Forums › Using Tap Forms › Crashing when searching

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  • November 26, 2019 at 9:08 AM #38308

    Lorenz Ehrsam
    Participant

    Hi Brendan,

    When I go into the search field on top of the list view on iOS (latest software and hardware) it regularly crashes as soon as I hit the Search button. It’s jarring to say the least. When the app reloads it will be fine for 2-3 searches but then it happens again. Attached is a video. What can be done? Thanks.

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    November 27, 2019 at 1:18 AM #38319

    Brendan
    Keymaster

    Hi Lorenz,

    Would you be able to email me a backup of that document so I can test this out?

    I have one other customer who’s having this crash searching too.

    What language and region do you have your device set to?

    Thanks,

    Brendan

    November 28, 2019 at 5:26 AM #38368

    Lorenz Ehrsam
    Participant

    It’s set to English and United States. It only happens on iOS, never had a crash on the Mac.

    December 5, 2019 at 8:33 AM #38485

    David Verdonck
    Participant

    I am experiencing the same problem actually, both on iOS and iPadOS. I already tried reinstalling the app, to no avail.

    I would be happy to share the offending document if that would help, but it is almost 800 MB large, so emailing it is not an option :)

    December 5, 2019 at 2:47 PM #38495

    Brendan
    Keymaster

    Hi David,

    I have a fix coming for this issue soon. Just working on an enhancement to the scripting before I can publish the update. Sorry for the trouble.

    Thanks,

    Brendan

    December 6, 2019 at 7:02 AM #38512

    David Verdonck
    Participant

    Nice to hear that a fix is on the way :)
    Thanks!

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