Tap Forms – Organizer Database App for Mac, iPhone, and iPad › Forums › Using Tap Forms › Cloudant sync not working
September 15, 2016 at 4:11 AM #19548
Had an earlier issue with Nearby sync which looked like user error and I was pleased to see that after some playing it worked very well, although the documentation is not very clear about some of the setup.
I have now added more pictures to my Home Inventory and Vehicles database and am now getting error messages relating to Cloudant sync even though I am using Nearby. The messages relate to photos attached to each record and these errors have not come up before, so I deleted the images referred to by the error message, re-synced and then got an error message relating to a different image.
Is there a naming convention / name length restriction for image attachments or is this a new problem?
I switched to Cloudant and got the same error for the Cloudant sync too, although not convinced Cloudant is syncing anything.
Attachments:You must be logged in to view attached files.September 15, 2016 at 12:10 PM #19555
You can actually have Nearby sync and Cloudant sync active at the same time, but there’s really only a limited use case for needing something like that.
That error seems to happen occasionally with Cloudant. I don’t really know why it does that. Something strange with Cloudant that happens every once in a while. Just removing the image and re-selecting it should correct the problem. You can use the down button to save the image to your computer first, then delete it from Tap Forms, then re-select the image.
I’ve never seen this error with Nearby sync though. It seems to be just a Cloudant issue.September 15, 2016 at 3:29 PM #19560
Brendan, I agree it is almost certainly a cloudant sync issue, although having deleted and replaced the image, the sync seemed to find problems with other previously ok images and I certainly don’t want to delete and re apply images as there is too many. The point is though, I was doing a nearby sync when this was issuing the error messages attached and not cloudant, so would I be right in thinking that regardless of which one you select it is doing both cloudant and nearby?September 15, 2016 at 4:06 PM #19563
If you’re signed into Cloudant then it’s syncing with that, but if the button on the Cloud sync screen says “Sign-In”, then it’s not syncing with Cloudant. To be sure, you can also clear out the username and password fields.
You must be logged in to reply to this topic.