Can't use tapforms – Does not respond to touch when all other Apps are working

Tap Forms – Organizer Database App for Mac, iPhone, and iPad › Forums › Using Tap Forms › Can't use tapforms – Does not respond to touch when all other Apps are working

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  • February 3, 2018 at 5:57 PM #27276

    Lateral
    Participant

    Hi guys

    I am running IOS 11.2.5 and have just tried to open Tapforms and nothing responds to touch. All other Apps are working fine. This is urgent as I have numerous databases.

    Any ideas?

    Cheers
    Greg

    February 3, 2018 at 7:44 PM #27277

    Brendan
    Keymaster

    Hi Greg,

    Please reboot your iOS device. Do a full power off and on.

    That’ll fix it.

    Thanks,

    Brendan

    February 3, 2018 at 8:00 PM #27278

    Lateral
    Participant

    Thanks Brendan

    Any idea why?

    Cheers

    February 3, 2018 at 8:03 PM #27279

    Brendan
    Keymaster

    It happened to me once. While trying to figure it out I rebooted and it’s never happened again.

    It seems to stop trying to open the database document.

    I don’t have a good explanation for it unfortunately.

    February 3, 2018 at 8:12 PM #27280

    Lateral
    Participant

    Thanks mate…great product and support!

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