Can’t Import Archive Files

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  • April 10, 2019 at 6:35 AM #34380

    Tim Flick
    Participant

    For some reason I can’t import archived files.
    Any suggestions

    Thanks Tim Flick

    April 10, 2019 at 6:43 AM #34381

    Tim Flick
    Participant

    Does it have anything to do with file size

    April 10, 2019 at 9:23 AM #34383

    Brendan
    Keymaster

    Hi Tim,

    What happens when you try? Do you get an error message?

    A Tap Forms Archive (.tfarc) file is a compressed file that contains a data.json file with all your record data, plus an attachments folder which contains all your photos, file attachments, drawings, etc. Tap Forms will first unzip the file, then read the data.json file, import the records, and import the attachments.

    It does require a document opened before the Import Tap Forms Archive options become enabled. And of course you do need enough space on your device to be able to unzip the file and to copy the data within it into the database.

    Thanks,

    Brendan

    April 10, 2019 at 10:31 AM #34386

    Tim Flick
    Participant

    Plenty of space on my ipad. It starts to unzip. No error message

    April 10, 2019 at 11:36 AM #34387

    Tim Flick
    Participant

    Only 11 of 16 files opened

    April 10, 2019 at 5:43 PM #34388

    Brendan
    Keymaster

    hi Rim,

    Perhaps if you send me one of the .tfarc files that won’t import then I could give it a try here and see what’s going on with it.

    Thanks,

    Brendan

    April 10, 2019 at 5:49 PM #34389

    Tim Flick
    Participant

    Attached file

    April 10, 2019 at 6:47 PM #34390

    Brendan
    Keymaster

    Hi Tim,

    Don’t upload your personal files to the forum for everyone. Just send it directly to me at support@tapforms.com

    Thanks,

    Brendan

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