Beachball on launch

Tap Forms – Organizer Database App for Mac, iPhone, and iPad › Forums › Using Tap Forms › Beachball on launch

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  • February 12, 2015 at 2:18 PM #12934

    Lin Ai
    Participant

    While in use today, Tap Forms suddenly beachballed (not a problem I’d had before). It happened right after I zoomed the display to 125% (which I had never done before).
    I force quit, but since then, when I try to launch Tap Forms, it beachballs as soon as it opens, after I enter my passcode. I tried deleting the app and restoring from a backup from my iPad, but the same thing happens at launch.

    Mac Yosemite 10.10.2

    Any help appreciated.

    Lin Ai

    February 13, 2015 at 12:52 PM #12939

    Brendan
    Keymaster

    Hmm… that’s odd. Could you please try typing in the following command into the Terminal application?

    defaults delete com.tapforms.mac

    Then re-launch Tap Forms. That will reset the zoom level.

    February 13, 2015 at 5:54 PM #12941

    Lin Ai
    Participant

    That fixed it! I wasn’t 100% sure it was the zoom, but I never had any problem with beach-balling for any reason before trying to zoom for the first time.

    Thank you!
    Lin Ai

    February 13, 2015 at 6:02 PM #12942

    Lin Ai
    Participant

    Just realized you responded to this on your holiday; thank you again!

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