App crashes when opening preferences

Tap Forms – Organizer Database App for Mac, iPhone, and iPad › Forums › Using Tap Forms › App crashes when opening preferences

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  • July 26, 2020 at 1:19 AM #41522

    Hans
    Participant

    I built a not complex new database. That works great. But when I copy it to another device that database opens well but crashes when trying to open the ‘preferences’.
    What can be wrong?

    July 26, 2020 at 10:07 AM #41534

    Hans
    Participant

    I tried it the other way around, so rebuilt the app on my 2nd device and copied to the 1st and that worked. Device 1 is an iMac with old OSX and device 2 a MacBook with recent OSX. Can that be the issue?

    July 26, 2020 at 9:42 PM #41540

    Brendan
    Keymaster

    Hi Hans,

    Which version of macOS do you have on each Mac? It may be that I inadvertently used a function that’s not available on older macOS versions without realizing it.

    If you could email me the crash report that would be very helpful.

    Thanks,

    Brendan

    July 26, 2020 at 11:30 PM #41542

    Hans
    Participant

    Hi Brendan, I sent you the report by e-mail (support@tapforms.com).
    But its just the other way around you guess… databases built on old OS don’t work on new OS.
    Hope you can find the problem, but at the moment I have the workaround to start building on my MacBook.

    July 27, 2020 at 2:10 PM #41553

    Brendan
    Keymaster

    I’m submitting the fix to Apple for this issue right now. I’ll release the direct download version shortly.

    Thanks for reporting this.

    Brendan

    July 27, 2020 at 11:45 PM #41556

    Hans
    Participant

    Great Brendan, the update was active this morning, thanks for your quick response and solution.
    Hans

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