Where is TF backup file located?

Tagged: 

Viewing 4 reply threads
  • Author
    Posts
  • November 3, 2013 at 8:23 PM #7356

    Pandora
    Participant

    I just went to back up my Tapforms database- went to File > Backup… and clicked Backup… Nothing appeared to happen. I went to File > Restore… to see if there was a backup that was created, but I landed in a random folder with no sign of a backup.

    So…if I click on Backup… does it back my file up somewhere (as noted, no outward feedback that a backup was created)? If so, where is it backed up to? I’m running Tapforms 1.5 (217) and OS X 10.9.

    November 4, 2013 at 3:20 AM #7366

    Brendan
    Keymaster

    Hi Pandora,

    If you select the Backup command from the File menu, Tap Form is supposed to display a sheet asking you where you’d like to save the backup file.

    I’ve heard that some other people have been having this problem too. I cannot reproduce it on my computer unfortunately. It would be great to figure out why it’s not displaying the save dialogue.

    What regional and language settings do you have on your computer? And I know that you have iCloud sync turned on, so that’s not the issue. Not that it requires iCloud to make a backup. Just that periodically throughout the app, Tap Forms looks at the iCloud Mobile Documents folder (only the Tap Forms sub-folder of that), and that may not return properly if iCloud sync is disabled.

    Thanks,

    Brendan

    November 4, 2013 at 3:21 AM #7367

    Brendan
    Keymaster

    Also, in 2.0 I’ve added an auto-backup function upon quitting the app. You’ll be able to enable or disable that feature.

    Thanks,

    Brendan

    November 4, 2013 at 2:13 PM #7372

    Pandora
    Participant

    I’ve got my language and region set as English and US (Custom), my location is Bloomington, Indiana, in the Eastern Time zone (GMT -5).

    I just went into the Console and filtered on ‘tap’ and clicked on the Backup option. Here is the output, which might assist:

    2013-11-04 4:07:31.928 PM Tap Forms[5693] An uncaught exception was raised
    2013-11-04 4:07:31.928 PM Tap Forms[5693] *** -[NSPlaceholderString initWithString:]: nil argument
    2013-11-04 4:07:31.930 PM Tap Forms[5693] (
    0 CoreFoundation 0x00007fff8be2441c __exceptionPreprocess + 172
    1 libobjc.A.dylib 0x00007fff83e6be75 objc_exception_throw + 43
    2 CoreFoundation 0x00007fff8be242cc +[NSException raise:format:] + 204
    3 Foundation 0x00007fff84ad72eb -[NSPlaceholderString initWithString:] + 90
    4 Foundation 0x00007fff84a86264 +[NSString stringWithString:] + 43
    5 Tap Forms 0x000000010f215808 Tap Forms + 43016
    6 Tap Forms 0x000000010f216d88 Tap Forms + 48520
    7 AppKit 0x00007fff8b1f33d0 -[NSApplication sendAction:to:from:] + 327
    8 AppKit 0x00007fff8b20e348 -[NSMenuItem _corePerformAction] + 394
    9 AppKit 0x00007fff8b20e084 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 117
    10 AppKit 0x00007fff8b25d4dd -[NSMenu _internalPerformActionForItemAtIndex:] + 35
    11 AppKit 0x00007fff8b25d359 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 104
    12 AppKit 0x00007fff8b204176 NSSLMMenuEventHandler + 716
    13 HIToolbox 0x00007fff82f6a6d4 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 892
    14 HIToolbox 0x00007fff82f69c87 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 385
    15 HIToolbox 0x00007fff82f7dd90 SendEventToEventTarget + 40
    16 HIToolbox 0x00007fff82fb3a30 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueEventRef + 420
    17 HIToolbox 0x00007fff82fe6618 SendMenuCommandWithContextAndModifiers + 59
    18 HIToolbox 0x00007fff82fe65c4 SendMenuItemSelectedEvent + 178
    19 HIToolbox 0x00007fff82fe64a5 _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 94
    20 HIToolbox 0x00007fff82fee425 _ZL14MenuSelectCoreP8MenuData5PointdjPP13OpaqueMenuRefPt + 718
    21 HIToolbox 0x00007fff82fee051 _HandleMenuSelection2 + 446
    22 AppKit 0x00007fff8b17679c _NSHandleCarbonMenuEvent + 284
    23 AppKit 0x00007fff8afd556e _DPSNextEvent + 2170
    24 AppKit 0x00007fff8afd48db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    25 AppKit 0x00007fff8afc89cc -[NSApplication run] + 553
    26 AppKit 0x00007fff8afb3803 NSApplicationMain + 940
    27 Tap Forms 0x000000010f210da2 Tap Forms + 23970
    28 Tap Forms 0x000000010f20d194 Tap Forms + 8596
    )

    I’d be happy to assist in trapping this if you want. Back 30 years or so ago when I was testing stuff, a programmer would hand me a disk with a new version of code on it with traps set in different locations so he could better see where error calls were being initiated. I have no ida how such test builds work these days but if you want me to use a test build, that’s fine with me.

    -Pan

    November 5, 2013 at 12:31 PM #7378

    Brendan
    Keymaster

    So the problem seems to be this:

    An uncaught exception was raised
    2013-11-04 4:07:31.928 PM Tap Forms[5693] *** -[NSPlaceholderString initWithString:]: nil argument

    That’s causing the trouble.

    If you’d like to sign up for the beta program for 2.0, please email me your info and I’ll set you up.

    Thanks,

    Brendan

Viewing 4 reply threads

You must be logged in to reply to this topic.