Upgrade and 6 month subscription

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  • May 2, 2025 at 8:13 AM #51951

    Mark Moran
    Participant

    I purchased the Mac version from your site and the iOS version from the app store about 2 months ago.

    “If you purchased Tap Forms 5 within the past 6 months of installing Tap Forms Pro, you’ll be given an offer to use Tap Forms Pro for 6 months for free. Plus a two week trial period when you choose the yearly subscription option. As long as you have Tap Forms 5 installed on your device, Tap Forms Pro will detect that and will display the offer.”

    I don’t see the offer?

    • This topic was modified 1 month ago by Mark Moran.
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    May 2, 2025 at 9:45 AM #51973

    Brendan
    Keymaster

    Hi Mark,

    Ah I see. Ya, unfortunately Tap Forms Pro cannot detect the receipt from the Mac App Store if you purchased directly because there’s no Mac App Store receipt on your system for Tap Forms 5. That’s why it didn’t offer the discount. In my Pricing FAQ I mentioned if you purchased directly to contact me and I’d set you up with the discount. So email me and I’ll help you out.

    Or, since you bought the iOS version too, check there to see if you are offered the discount. It would apply to both macOS and iOS if you choose the iOS + macOS subscription option.

    To get to the paywall on iOS, go through the onboarding screens, then make a new document, then tap the (+) button to create a new form and you’ll see the paywall screen appear.

    Thanks,

    Brendan

    May 2, 2025 at 10:16 AM #51976

    Terry King
    Participant

    Hi

    I first purchased TapForms from your website in 2019 and have been using ever since.

    I am interested in upgrading to TapForms Pro.

    Can you please send me details of how I can do this, and what is the cost?

    Regards
    Terry King

    • This reply was modified 1 month ago by Brendan.
    May 2, 2025 at 10:01 PM #51987

    Brendan
    Keymaster

    Hi Terry,

    I’ve removed your license code from your post so people don’t use it.

    Please email me at support@tapforms.com and I’ll set you up.

    Thanks,

    Brendan

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