syncing deletes files on other devices

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  • April 30, 2019 at 1:58 PM #34598

    Brent Brolin
    Participant

    Using on iMac, iphone and iPad. Modifying on iMac and syncing caused:
    1) an empty “copy” of the database to appear on iphone
    2) the original copy on iphone now has no data.

    I’ve not used Tapforms much, but always have trouble syncing using iCloud.

    April 30, 2019 at 6:25 PM #34599

    Brendan
    Keymaster

    Hi Brent,

    The empty copy is a placeholder document that appears when you sync to a new device. Opening the document will cause it to start syncing a few moments later and the data that was uploaded to iCloud will download to that device. But it should not affect the original document on the source device.

    Try closing and re-opening the document again.

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