Problem Sharing Document to iPhone

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  • March 3, 2017 at 6:25 PM #21353

    Mike Schwartz
    Participant

    Just got Tap Forms 5 for iPhone and began the process of sending my document file from my Mac to my phone. Tap Forms was running on both devices, my document was closed on the Mac, and I initiated sharing. My iPhone showed up in the device list, I selected it and got started. The iPhone prompted me to accept the file transfer, and things got underway compressing and sending. The file itself is approx 230 MB. A little more than half-way through the transfer it stalled with this error message:

    Error Domain=MCSession Code=5 “Resource transfer cancelled” UserInfo={NSLocalizedDescription=Resource transfer cancelled}. I didn’t touch anything during the transfer — Honest!

    I tried to restart the transfer, but it wouldn’t start and the Mac app showed a “Waiting” button on the “Select Device” sheet. Clicking the Waiting button resulted in the “Accept Document” prompt reappearing on the iPhone, but after tapping OK, nothing happened.

    Then I restarted both the Mac and iPhone apps and tried again with the much smaller Sample Documents file. This one copied over successfully, so I then retried my 230 MB database document. First try, I didn’t get past the “Waiting” button, but the second try it compressed the file and began sending it, and the transfer completed.

    So, mission accomplished but not without a struggle. I’m using OS X 10.11.6 on a mid-2009 MacBook Pro, and iOS 10.2.1 on an iPhone 5. Any thought on how this could have gone more smoothly?

    Thanks,
    Mike

    March 3, 2017 at 7:14 PM #21355

    Brendan
    Keymaster

    It’s not reliable between 10.11 and iOS 10. It works better between macOS Sierra and iOS 10.

    As an alternative approach you can use iTunes File Sharing to copy the .tapforms documents to your iOS devices.

    March 3, 2017 at 9:45 PM #21358

    Mike Schwartz
    Participant

    Thanks for the advice. My laptop is too old for Sierra, but next time I need to push a document over to the phone I’ll give iTunes a try.

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