About a month ago, I combined similar forms into one combined form (e.g., I had separate clothing forms for Tops, Bottoms, Shoes) by exporting and them importing including the images. I started noticing missing photos and I think I found the pattern. The images with .webp and .jxl do not appear to have imported to the combined form. I have been manually changing them to .jpg and attaching them.
1) Can you confirm that TapForms Pro does not support these image types – is it just for import or attaching? I think it is both as I thought I could previously could drag a .webp and .jxl file to a photo field in TapForms 5.
2) How can I find all the missing images? In Taprooms 5, I could sort in “spreadsheet”/”grid” view, but TapForms Pro does not sort photos so all the missing ones go to the top or bottom.
Hi Martha,
Are you using the latest Tap Forms Pro 1.0.5? Although I did just submit 1.0.6 today for review.
There was an issue with .webp images before. They’re not fully supported, so there could be a problem.
But if you’d like to send me some sample images that aren’t working, please email them to support@tapforms.com and I’ll investigate for you.
I had never heard of a .jxl image until you mentioned it.
And is this the Mac or iOS version you’re referring to?
Thanks,
Brendan
Double checked, I am using TapForms Pro 1.0.5 I’ll find a couple images and email them.
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