My Form is loosing data

Tap Forms – Organizer Database App for Mac, iPhone, and iPad › Forums › Using Tap Forms › My Form is loosing data

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  • April 11, 2023 at 12:55 PM #49331

    Emre Akca
    Participant

    I´ve been using TapForms for some time now to keep record of customer orders. Every quarter of the year I create a new form from a copy of the previous quarter and adjust it to my needs by renaming fields and copy/pasting data within the entry fields.
    Unfortunately my newest form is constantly loosing data, complete rows just disappear from the list. And I have no idea, why this is happening with only the newest form, all previous forms are still correct.
    BTW I sync an iPad and an iMac…
    Thanks for any help in advance,
    Emre

    April 13, 2023 at 12:27 PM #49334

    Brendan
    Keymaster

    Hi Emre,

    If you’d like, I can take a look at your document to see if there’s been any database file corruption. You can make a new backup file using the Backup command in the File menu and then email that to me at support@tapforms.com

    Does the record disappear if you add it, then quit Tap Forms and then launch it again? That is, is the record gone right away meaning it appears to not having been saved at all? If so, then you may have a problem with that database file.

    One other thing you can try is to use the Export Tap Forms Archive command to archive every form in your document. Then make a new document using the New Document command. Then import your .tfarc file into the new document. Then see if you’re still having that issue.

    Thanks,

    Brendan

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