Migration failed

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  • August 5, 2016 at 11:38 PM #18196

    Alexander Lin
    Participant

    When I tried to migrate from TF4 to TF5 on iOS based device, I receive a pop-up message shown wrong encryption key is used.

    How can I disable the encryption key ?

    Or Is these any alternative way to migrate data from TF 4 to TF 5 ?

    Thanks,

    August 6, 2016 at 2:47 AM #18214

    Brendan
    Keymaster

    I’ve submitted an update to Apple which fixes a migration problem that could cause a crash when migrating from 4 to 5.

    Is your database file encrypted in version 4? You can either provide the encryption key to Tap Forms for the migration or you can decrypt your database in version 4 and then migrate it.

    August 6, 2016 at 10:46 PM #18255

    Alexander Lin
    Participant

    Hi, Brendan.

    Thanks for your reply.

    Current TF 4 data is not encrypted. I think this situation might be caused due to TF crashed after encryption in 2 years ago. And my database size increase from 1-200 MB to currently 1.7 GB in past period of time.

    Under this situation, do I have a chance to move my data from TF 4 to TF 5 ?

    Please advise,

    Thanks.

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