Mac TF crash on restore of iPhone backup

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  • November 24, 2012 at 12:28 PM #5578

    Heyjebbo
    Participant

    Hi Brendan,

    I’ve got a ~450MB database backup on TapForms for iPhone. I’m able to restore this backup onto 2 different iPhones, so it seems to be fine. When I attempt to restore it to TapForms for Mac, TapForms consistently crashes. The database is the only one in TapForms, and consists mostly of (~2500) photos.

    Looking at Console, I see the following on each crash:

    11/24/12 1:12:45.473 PM Tap Forms[4113]: TFSyncEngine initializing…

    11/24/12 1:12:45.473 PM Tap Forms[4113]: (null)

    11/24/12 1:12:45.474 PM Tap Forms[4113]: An uncaught exception was raised

    11/24/12 1:12:45.474 PM Tap Forms[4113]: *** -[NSURL initFileURLWithPath:]: nil string parameter

    (the db.sqlite is ~53MB).

    Any suggestions for how to proceed? I’d recreate the form in Mac and export/import the records, but the records are mostly photos that (as I recall) would not get exported.

    Many Thanks,
    Jeff

    November 24, 2012 at 12:29 PM #5579

    Heyjebbo
    Participant

    One more entry in the log (could not attach to prior message and submit successfully):

    11/24/12 1:12:45.477 PM Tap Forms[4113]: *** Terminating app due to uncaught exception ‘NSInvalidArgumentException’, reason: ‘*** -[NSURL initFileURLWithPath:]: nil string parameter’
    *** First throw call stack:
    (
    0 CoreFoundation 0x00007fff9821b0a6 __exceptionPreprocess + 198
    1 libobjc.A.dylib 0x00007fff8d4123f0 objc_exception_throw + 43
    2 CoreFoundation 0x00007fff9821ae7c +[NSException raise:format:] + 204
    3 Foundation 0x00007fff91b3ee87 -[NSURL(NSURL) initFileURLWithPath:] + 81
    4 Foundation 0x00007fff91b3ed87 +[NSURL(NSURL) fileURLWithPath:] + 43
    5 Tap Forms 0x000000010de4ec3c Tap Forms + 695356
    6 Tap Forms 0x000000010de4dbb7 Tap Forms + 691127
    7 Tap Forms 0x000000010de4df05 Tap Forms + 691973
    8 Tap Forms 0x000000010de56ab2 Tap Forms + 727730
    9 Tap Forms 0x000000010de51d24 Tap Forms + 707876
    10 libdispatch.dylib 0x00007fff931df0b6 _dispatch_client_callout + 8
    11 libdispatch.dylib 0x00007fff931df041 dispatch_once_f + 50
    12 Tap Forms 0x000000010de51c15 Tap Forms + 707605
    13 Tap Forms 0x000000010ddb105f Tap Forms + 49247
    14 AppKit 0x00007fff9425b757 -[NSAlert didEndAlert:returnCode:contextInfo:] + 94
    15 AppKit 0x00007fff93f1bd26 -[NSApplication endSheet:returnCode:] + 267
    16 AppKit 0x00007fff9425ba56 -[NSAlert buttonPressed:] + 265
    17 AppKit 0x00007fff9410ea59 -[NSApplication sendAction:to:from:] + 342
    18 AppKit 0x00007fff9410e8b7 -[NSControl sendAction:to:] + 85
    19 AppKit 0x00007fff9410e7eb -[NSCell _sendActionFrom:] + 138
    20 AppKit 0x00007fff9410ccd3 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1855
    21 AppKit 0x00007fff9410c521 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 504
    22 AppKit 0x00007fff9410bc9c -[NSControl mouseDown:] + 820
    23 AppKit 0x00007fff9410360e -[NSWindow sendEvent:] + 6853
    24 AppKit 0x00007fff940ff744 -[NSApplication sendEvent:] + 5761
    25 AppKit 0x00007fff940152fa -[NSApplication run] + 636
    26 AppKit 0x00007fff93fb9cb6 NSApplicationMain + 869
    27 Tap Forms 0x000000010ddad2a7 Tap Forms + 33447
    28 Tap Forms 0x000000010dda7354 Tap Forms + 9044
    29 ??? 0x0000000000000002 0x0 + 2
    )

    November 28, 2012 at 3:54 PM #5597

    Brendan
    Keymaster

    Hmm… this is odd. And I’m assuming you did in fact select a file? If you could send the full .crash file to me at support @ tapforms.com then I can find out exactly what Tap Forms was doing when it crashed.

    December 2, 2012 at 8:07 PM #5623

    Heyjebbo
    Participant

    Where would I find the .crash file? (None is showing up in my Spotlight.)

    December 5, 2012 at 4:43 AM #5640

    Brendan
    Keymaster

    When the crash report window appears, just copy all the text in there and email the whole thing to me.

    Thanks,

    Brendan

    December 6, 2012 at 10:58 AM #5652

    Heyjebbo
    Participant

    I went into TapForms and selected the file to restore from, and this (~6th?) time it restored without issue. Several reboots and some Apple updates in the interim, so not sure what the difference is.

    Either way, no issues any more.

    Thanks for your help,
    Jeff

    December 7, 2012 at 4:12 AM #5655

    Brendan
    Keymaster

    That’s good news Jeff. Thanks for the update.

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