Lines are missing

Tap Forms Database Pro for Mac, iPhone, iPad and Apple Watch › Forums › Using Tap Forms 5 › Lines are missing

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  • November 8, 2018 at 12:52 AM #31715

    Erik
    Participant

    Hi Brendan, strange things happen here. Yesterday I installed the update of TapForms (build 934) and since then I can no longer print lines. Circles and squares succeed. The lines do appear in the layout but not in the preview or on the print. I have the same problem on my other Mac. Could this have to do with the update or do I have to search in the settings. Thanks Erik.

    November 8, 2018 at 1:31 PM #31722

    Brendan
    Keymaster

    Hi Erik,

    I’m working on a fix for this. Sorry about that. It’s odd, because the only thing I worked on with printing was an issue with Mojave where the static images were only printing on the first page. That fix must have broken printing lines.

    You can use a rectangle to simulate a line though. Just make it thin.

    Sorry about that.

    Brendan

    November 8, 2018 at 5:44 PM #31729

    Brendan
    Keymaster

    I’ve solved the bug with the lines not printing. The next update will have the fix.

    November 9, 2018 at 2:33 AM #31731

    Erik
    Participant

    hi Brendan. Thank you very much for your quick response. This kind of quick problemsolving convinces me even more that I made the right choice to work with TapForms.
    Erik

    November 9, 2018 at 2:45 AM #31732

    Brendan
    Keymaster

    Hi Erik,

    If you would like to email me your form template (.tff file), I can verify with your layout that the lines are printing as expected.

    Thanks!

    Brendan

    January 24, 2022 at 3:58 AM #46413

    Erik
    Participant

    Hi Brendan,

    After three years I have the same problem again :). I have installed the latest version of Tap Forms (5.3.24) and lines are no longer printed, neither in preview nor on paper. Three small squares also appear at the top left of the page. Is this a known issue?
    Greetings Erik.

    January 25, 2022 at 2:03 PM #46431

    Brendan
    Keymaster

    Hi Erik,

    Can you please email me your form template?

    I just tested it out and lines are still printing for me in 5.3.24.

    Thanks,

    Brendan

    January 26, 2022 at 1:01 AM #46442

    Erik
    Participant

    Hi Brendan, thank you for your help.
    I am attaching a screenshot of the teplate and a pdf file of how it is printed. as you can see the transverse lines are not visible and I have marked the three squares in the top left.
    If I’m doing something wrong tell me.

    Erik

    January 26, 2022 at 1:14 AM #46445

    Erik
    Participant

    Files:

    January 26, 2022 at 11:35 AM #46453

    Brendan
    Keymaster

    Hi Erik,

    Can you please email me the .tff file so I can poke around and figure it out for you?

    Thanks,

    Brendan

    January 27, 2022 at 8:46 AM #46469

    Erik
    Participant

    HiBrendan, here’s the requested tff file.
    I assume the problem is a bug in my Mac? Would it be an idea to reinstall Tap Forms?
    Thank you

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