Kicked Out of App

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  • January 7, 2015 at 6:24 PM #12591

    wade butler
    Participant

    I have a form that I am designing to take phone orders for my retail store. It collects a lot of information regarding the order – specifically item names, prices, quantities, and calculations for tax and grand totals etc. I have noticed that on an iPad if I use the next button, or the “enter” option to tab to the next field it always crashes the app and kicks me out. However, if I click outside of the field onto another field the calculations are performed without quitting the app. On an iPhone there are no issues as it functions slightly different while filling out the form. Anyone else have this issue or similar issues? Any ways to resolve it? I know my staff will not pay attention so it would be nice if it could function as intended.

    Thanks,

    January 7, 2015 at 8:41 PM #12592

    Brendan
    Keymaster

    Hello Wade,

    Could you please email me your form template so I can test it out on my iPad? Then I’ll have a better idea of what may be happening. I would also like to test it on the next update as I may have already fixed whatever bug is triggering this.

    Thanks,

    Brendan

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