iPhone: Errors with record counts and totals

[Mike Schwartz]

Yesterday I purchased Tap Forms 5 for iPhone, transferred my database document from my laptop, and noticed a couple of oddities while checking out my custom forms. Four screen shots from the phone are attached.

1 – Fosters Filtered.jpg: This shows a filtered subset with 70 of 78 total records. Note at the bottom that it displays “Total (We adopted): 4”. That is the correct total for the checkbox field.
2 – Fosters Top.jpg: Turning off the filter shows all 78 records. But now the count at the bottom shows zero, when it should still be 4.

3 – Recipes Filtered.jpg: My Recipes form contains 51 records. This screen shot shows a filter named “All Recipes, Alphabetical” which correctly shows all 51 records.
4 – Recipes Top.jpg: After turning off the filter, the top banner says “Recipes, 51 records” (correct). But right below that, the screen shows “no records”.

Something is clearly wrong here. Could this be related to the fits and starts I had when initially transferring the DB document to the iPhone, as I mentioned in a previous post? How do I clean this up?

Thanks,
Mike

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[Brendan]

Hi Mike,

There’s an issue with one setting from the Mac version that the iOS version isn’t dealing with properly. There’s a “Hide Sections” setting on the Mac version that’s causing the records not to display when sent to the iOS version. I’ve fixed this bug for the next update.

The workaround for now is to turn back on Section Headings on the Mac version and re-send the document over to the iOS version.

That should fix it.

Sorry for the bug.

Brendan

[Mike Schwartz]

Sure, I can try that.

Just to be clear: my DB document file contains 4 different forms. I checked each of them on the Mac side, and they all look like Section Headings are already activated, with the Sections menu providing a list of sections and a choice to “Hide Sections”.

However, my Foster Animals form does have its “Group Records By” setting set to Unspecified. Those records are sorted by a sequential index field, and it would be kind of silly to have Sections labeled 1, 2, 3, 4, etc. each with one record below it. On this form, the Sections menu shows two items: “Hide Sections” and a hash (#) symbol. And why would this spill over to my Recipes form, which is the one that shows no records at the top level?

Before reexporting to the phone, do I need to specify a “Group Records By” field for my Foster Animals form and all of its saved searches?

Thanks,
Mike

[Brendan]

Hi Mike

No, you don’t have to specify a Group Records By field. But you do have to at least have a First Sort Field specified. Maybe you’re missing that setting on your Recipes form?

[Mike Schwartz]

All forms and their saved searches already had Section Headings activated and a specified field for First Sort Field. I went ahead and deleted the DB document from the phone and then added it back, this time using iTunes File Sharing as you suggested earlier, instead of the built-in Send Document function, which you noted was not reliable with iOS 10 and El Cap.

Everything now seems to be in order! All records are visible at the top level, and summary counts and totals display correctly.

Thanks again,
Mike

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