IPad Pro Field Option Problem

Viewing 3 reply threads
  • Author
    Posts
  • November 28, 2018 at 8:18 AM #32166

    Douglas Brown
    Participant

    I just updated to 5.3.3 and I’m having a problem on my 2018 iPad Pro running iOS 12.1. When customizing a form, if I go into field options and try to go into some of the sub-menus (for example ‘Currency’ or ‘Number Format’) the menu cascades out but then hides itself almost instantly. There is no way to select any of the sub-menu options because it slides back too quickly. I don’t have this problem on my iPhone- the sub-menus stay put. Any idea of how to fix this problem?

    November 28, 2018 at 2:36 PM #32170

    Brendan
    Keymaster

    Hello Douglas,

    I believe I’ve fixed this for the next update.

    But in the meantime, which place are you going to edit the field. There are a few ways to get to the Customize Form screen.

    There are 3 ways:

    1. By tapping the Edit button on the main My Forms tab. Then tapping on a form name. The Edit Form screen will appear on the right.
    2. By tapping on a form to view the list of records, then tap the action menu, then tap the Customize Form function. The Edit Form screen will appear on the narrow side of the split view.
    3. By tapping on any record to view it’s details, then tapping on the action menu, then the Customize Form function.

    Does it happen in all 3 of those instances?

    Thanks,

    Brendan

    November 28, 2018 at 2:52 PM #32172

    Douglas Brown
    Participant

    Strange enough, all 3 methods now work properly. I did add records to what was previously an empty database before testing.

    November 28, 2018 at 3:00 PM #32174

    Brendan
    Keymaster

    I did receive a video from a customer who also had this problem. Now I’m trying to remember if I actually fixed it or if I was just not able to reproduce it on my end. Hmm… not sure.

Viewing 3 reply threads

You must be logged in to reply to this topic.