I just downloaded the trial version of Tap Forms to see if it can work as replacement for the Bento app (4.1.2) on my Mac. I then imported one of the Bento libraries, which by and large worked, but with one exception. Each entry in this library has a JPEG image attached. But in Tap Forms, all that has been transferred is the name of the JPEG, not the image file itself. I’ve even tried using the Photo Grid View, which does show each JPEG listed as a “scan” (which it is). It describes it as a “data” file. But when I double-click the icon, nothing happens. Well, Photoshop Elements tries to open it, but then a pop-up says that Elements “does not recognize this type of file.” (Elements opens the JPEGs in my Bento libraries easily.) Is there a solution to this problem? I hope so, because all my Bento libraries have JPEGs attached, so I won’t be able to purchase Tap Forms if there isn’t.
Hi Carl,
Thanks for taking Tap Forms out for a spin.
To transfer your data to Bento, did you export a .bentoTemplate file from Bento? If you used one of the other export options (such as CSV or Excel), then you won’t get photos imported into Tap Forms.
If you exported a proper .bentoTemplate file, right-click on that .bentoTemplate file in the Finder and then select Show Package Contents. Navigate into the Contents folder and find the media folder. Look inside there. Do your JPEG photos appear there? If not, then Tap Forms won’t be able to import them because Bento didn’t export them.
Thanks,
Brendan
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