Fields not synced to iPad

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  • September 1, 2019 at 1:56 AM #36647

    Alan Wong
    Participant

    HiBrendan,

    I have been using iCloud sync. A Photo field and a Note field won’t sync to my iPad. I tried removing the database and re-sync. I tried deleting and re-installing the app. But the problem persists.

    No problem on my Macs and iPhone.

    What could be wrong and what can I do?

    Database size: 160 MB only.
    The form has ~3100 records. Photos are GIF images.

    Thanks!

    Alan

    September 1, 2019 at 5:48 AM #36648

    john cesta
    Participant

    What if you change the name of the field or a small property detail.

    September 1, 2019 at 6:45 AM #36650

    Sam Moffatt
    Participant

    In my experience, it takes a long time for iCloud to fully sync itself, especially if you are an image/attachment heavy document like it sounds you are.

    What I used to do on earlier versions was make sure the iPad was set not to lock/sleep itself (under Display and Brightness in Settings), launched Tap Forms and then let it sync overnight whilst connected to power with the backlight all the way down. That seemed to be the most reliable way to ensure everything was sync’d on a device when using iCloud. I much prefer CouchDB sync these days, since I run the server local to my network it’s always going to be faster than iCloud which I think also rate limits transfers as well.

    September 1, 2019 at 2:43 PM #36657

    Brendan
    Keymaster

    Ya, you could also do as John suggested and try making a small change to the fields that aren’t syncing. Such as renaming them or changing the label colour. That will trigger a sync of the fields.

    September 2, 2019 at 1:01 PM #36668

    Alan Wong
    Participant

    Works like a charm! (Making small changes to the fields.) Thank you everyone!

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