Extracts and imports issue

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  • May 30, 2017 at 9:40 AM #23305

    Vianney Collignon
    Participant

    Hi everybody,

    I used Tap forms version 5.0.8 on Ipad. My parent form was linked to 6 child forms and When i exported my extract by email, i usually received 6 exctracts.

    The my parent form structure is built like this :

    1 Parent form > 1 linked form
    > 1 linked form > 3 linked forms

    However since the new version 5.1.2, when i exporte the data and send it by email, i received only 3 exctracts. The 3 latest forms are not sent.

    Could you explain me how i can fixe this extract issue plz? I think that this issue is linked to the application version but i am not sure …

    Thanks

    May 31, 2017 at 3:03 AM #23309

    Brendan
    Keymaster

    Hi Vianney

    Do you have a Saved Search selected at the time you’re exporting your records? Tap Forms will only export the fetch records.

    May 31, 2017 at 3:20 AM #23312

    Vianney Collignon
    Participant

    No i don’t have a Saved Search selected.

    I extract all records from the parent form and i did not change anything between version 5.0.8 and 5.1.2

    May 31, 2017 at 5:00 AM #23314

    Brendan
    Keymaster

    Can you make sure you have the Export option turned on for all of those fields? Maybe it got turned off for the last 3.

    May 31, 2017 at 8:28 AM #23316

    Vianney Collignon
    Participant

    I have checked, the Export option is turned on for all. I have checked also the link between the forms but they stayed the same.

    Moreover when i extract the file, the name change between the two version. I mean, the child forms are called “LinkTo-….” which was not the case in the 5.0.8 version.

    I think on the new version, the extract doesn’t recognize the link between a child form ( linked to the parent form) and 3 others child forms ( link to this child form). I don’t know if i am cleared :/

    May 31, 2017 at 2:37 PM #23317

    Brendan
    Keymaster

    Would you be able to email me a backup of your document so I can experiment with exporting for you? I did make a change to the way export files get generated because Tap Forms wasn’t exporting self referenced fields. I may have broken something. Generally the Link to Form fields should all get exported if you have the option selected.

    June 2, 2017 at 6:14 AM #23321

    Vianney Collignon
    Participant

    Hi Brendan,

    I just sent you the export tap froms archive on your support email.

    June 4, 2017 at 1:04 AM #23344

    Brendan
    Keymaster

    The file you sent me had only 2 linked forms. So you would see 3 CSV files in total. One for the main form and one for each of the linked forms.

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