Email pdf

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  • February 6, 2020 at 8:42 AM #39506

    drew marshall
    Participant

    Hi, when I have completed a report I press email record, then press pdf. The email page comes up with a greyed out arrow. I put an address in but the arrow remains greyed out and doesn’t allow me to send email

    February 6, 2020 at 11:32 AM #39511

    Brendan
    Keymaster

    Do you also have a valid From email address selected?

    February 6, 2020 at 11:52 AM #39516

    drew marshall
    Participant

    Hi, I have looked through app tools and iPad settings but can’t see where to add an email address

    February 6, 2020 at 1:37 PM #39517

    john cesta
    Participant

    after you put in the email make sure your cursor is in the body of the email then it may resolve.

    February 6, 2020 at 7:37 PM #39521

    Brendan
    Keymaster

    The from email address doesn’t come from Tap Forms. It comes from the operating system. I was just trying to think of a reason why the Send button was disabled and that came to mind, since you already selected the To: email address. Emails don’t have to have a subject or body. The only required fields are the From: and To:/Cc:/Bcc: fields.

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