Document icon not syncing?

Viewing 2 reply threads
  • Author
    Posts
  • May 20, 2019 at 4:09 AM #34920

    Ian Nichols
    Participant

    Using icloud sync.

    The document and its form and records sync fine

    The form icon syncs

    But the document’s icon has not synced- is it meant to?

    Thanks

    May 20, 2019 at 4:02 PM #34922

    Brendan
    Keymaster

    Hi Ian,

    Yes, that’s actually the way it is.

    The document itself is not a database and only the database itself syncs. So that means the icon does not sync. Sorry about that. You’ll just have to set it again on the other device. Although the icon on macOS is an actual image file set on it using code that’s not available on iOS, the iOS version uses Emoji characters to superimpose the icon on top of the document image.

    Thanks,

    Brendan

    May 20, 2019 at 7:17 PM #34924

    Ian Nichols
    Participant

    Thanks for the reply.

    Its no problem at all. I just wanted to make sure this was expected behaviour.

    May I also check:

    In your sync instructions it says you have to manually copy the document over to the other device before a sync relationship can start.

    However, i have found i dont need to do this. I just create a document on (say) the ipad, put a form in it. And then after a couple of minutes the document appears automatically on the iphone- with the little cloud icon in its corner. All i do is tap on it a d it downloads and syncs from there in after.

    Is this all expected behaviour? Just want to make sure im not doing anything wrong.

    Many thanks,
    Ian

Viewing 2 reply threads

You must be logged in to reply to this topic.