Disappearing texts and images when I change views

Tap Forms Database Pro for Mac, iPhone, iPad and Apple Watch Forums Using Tap Forms 5 Disappearing texts and images when I change views

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  • January 28, 2022 at 3:05 PM #46495

    Sue Ellen
    Participant

    Hi there,

    When I choose “photo grid view,” the images do not appear. (See attached screenshot.) This problem persists when I adjust the size of the thumbnails/images, etc.

    (EDIT: I created a new field by accident, as you’ll see in the screenshots; however, deleting it has not solved the problem of the broken images in the photo grid view.)

    Any tips? I’m on an M1 MacBook Air, 16GB memory, 1 TB of hard drive space free, so it’s not a system problem.

    • This topic was modified 3 years, 4 months ago by Sue Ellen.
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    January 28, 2022 at 8:25 PM #46506

    Brendan
    Keymaster

    Hi Sue,

    Just to the left of the slider there’s a popup button that lets you choose a Photo field to use for the Photo Grid View. Your column is a bit narrow to see it. So try making the records list wider. Then click the Arrange By Photo popup button and select your Photo field.

    Thanks,

    Brendan

    January 29, 2022 at 1:57 PM #46513

    Sue Ellen
    Participant

    Thank you, Brendan! I’ve widened it as much as possible, but I still don’t see the option. Could you possibly take a look at the screenshot and direct me to where I should be looking, here?

    In general, images seem to keep disappearing on me at odd times… and now I can’t seem to access the fields to edit them. Editing to be specific: I was editing the default layout. Now that option is no longer available. Only by creating a new layout can I edit anything any more.

    I’ve been through the manual with a fine tooth comb and I’m genuinely not sure what’s causing this. Argh. Was working brilliantly yesterday–all I did was close my laptop for the evening, but it seems to have morphed on its own overnight!

    • This reply was modified 3 years, 4 months ago by Sue Ellen.
    • This reply was modified 3 years, 4 months ago by Sue Ellen.
    • This reply was modified 3 years, 4 months ago by Sue Ellen.
    • This reply was modified 3 years, 4 months ago by Sue Ellen.
    • This reply was modified 3 years, 4 months ago by Sue Ellen.
    January 29, 2022 at 2:21 PM #46521

    Sue Ellen
    Participant

    Addendum:

    I figured out what the problem was here.

    For anyone with similar trouble who comes across this thread, you will not be able to see all the features of this program if you are using a MBA M1 13.3″ screen that is scaled to a 1280×800 resolution.

    That’s the resolution I prefer because my thirtysomething eyes kind of suck. But no matter how I widened the windows on this program, certain features did not appear until I changed the resolution of my screen back to default settings, “creating” more space for the program.

    January 29, 2022 at 2:23 PM #46522

    Brendan
    Keymaster

    See attached image. That’s the popup button I’m referring to.

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    January 29, 2022 at 2:30 PM #46524

    Sue Ellen
    Participant

    Never mind!!!! I think I figured it out.

    Many thanks, Brendan.

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    January 29, 2022 at 2:50 PM #46528

    Brendan
    Keymaster

    Excellent! Glad you found the setting!

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