Database freezing up

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  • May 20, 2017 at 8:27 PM #23236

    Tim Flick
    Participant

    When I try to add a photo from my photo library tap forms is freezing up. On re open and on a second try it works fine

    Tim Flick

    May 21, 2017 at 12:51 AM #23241

    Brendan
    Keymaster

    Which Tap Forms version? Mac or iOS?

    How many photos do you have? Do you have a lot of synced photo libraries or ones with a ton of photos in it?

    May 21, 2017 at 6:48 AM #23244

    Tim Flick
    Participant

    IOS

    365 photos in library

    221 photos in database

    May 21, 2017 at 10:40 AM #23247

    Brendan
    Keymaster

    That’s not much at all.

    I’m really not sure why it would be freezing up for you though. That’s odd.

    Try running the Compact Database function to see if that has any hope of helping.

    If not, try making a backup of your documents, then re-install the app, then restore your documents. Put your documents in a safe place outside the app before you re-install.

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