Backup and/or migration file generation stops at 51%

Tap Forms Database Pro for Mac, iPhone, iPad and Apple Watch Forums Using Tap Forms 5 Backup and/or migration file generation stops at 51%

Viewing 3 reply threads
  • Author
    Posts
  • December 31, 2016 at 6:20 PM #20705

    Phillip Kho
    Participant

    I have a big database file that contains xray pictures and patient data since 2013. Last backup made was january 1, 2016. I am trying to backup now so i can save the file in my mac as well as create a migration file for upgrade to tapforms 5. Backup stops and exits at 51 percent. Help please!

    January 1, 2017 at 1:32 AM #20706

    Brendan
    Keymaster

    Hmm… It could be from having a really large database. How big is the database file and how many images do you have?

    Do you have enough storage space for the backup? Is it the Mac version backup that’s stopping or the iOS version?

    January 1, 2017 at 3:31 AM #20707

    Phillip Kho
    Participant

    4 or 5gig is my estimate. IOS version. Lots of space available as I have a 256gb iphone 7plus

    January 1, 2017 at 1:00 PM #20708

    Brendan
    Keymaster

    You could use iTunes File Sharing to copy the folders and TapForms_db.sqlite file from your iOS device then select all the files and right-click to make a backup file by compressing the files into a single .zip file. Rename the file to “TF-Backup.zip”. Then you can use that file to migrate to Tap Forms 5.

    It could be a memory issue with compressing such a large file in Tap Forms for iOS.

Viewing 3 reply threads

You must be logged in to reply to this topic.