App store version upgrade- LICENCE PROBLEM?

Tap Forms Database Pro for Mac, iPhone, iPad and Apple Watch Forums Using Tap Forms 5 App store version upgrade- LICENCE PROBLEM?

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  • August 4, 2016 at 3:41 AM #17920

    tonyt
    Participant

    Hi
    I have downloaded 3.5.15 as instructed. Then

    “You’ll need to first launch version 3.5.15, then get your license for version 3.5.15 from there”

    How do I get my licence from 3.5.15?

    HELP!!!

    August 4, 2016 at 6:16 AM #17945

    Clint Mitchell
    Participant

    I need to know this too.

    As the OP I have downloaded 3.5.15 and installed. When I launch I try to activate the license. Put in my email, but it also asks for a License code to activate the license. I originally bought my tap forms from the Mac Appstore. Where do I obtain my license details so I can input it to activate the newly installed version of 3.5.15? :)

    August 4, 2016 at 10:24 AM #17997

    Clint Mitchell
    Participant

    I hope this can be resolved within the allotted time period for the reduced upgrade price…

    August 4, 2016 at 10:28 AM #17999

    Brendan
    Keymaster

    The upgrade pricing is actually the same as the current sale pricing. So you don’t really have to go through the 3.5.15 update process first. And I realize I wasn’t clear about that in the FAQ, but it’s the direct download version which lets you transition to the website version rather than the Mac App Store version. Sorry for the confusion.

    August 4, 2016 at 1:29 PM #18049

    Clint Mitchell
    Participant

    Brendan, no probs and thanks for getting back to us on this issue. I plan to DL the new version right now.

    Thanks to you and the beta testers for all your hard work on TapForms over the years. :)

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