I recently got Tapforms to replace my previous invoicing system.
When it comes to tax return time, on my old software, I’d simply duplicate out a new database from my full set of invoices and then delete everything apart from the ones relevant to the tax year in question.
I thought it would be ok to do something similar with TFs and I duplicated the main file in my Mac’s Library.
Now that I come to open up what I thought would be my full set of invoices again, it appears that this one also has everything deleted apart from the invoices for one year!
So, the question is, am I now royally screwed?
I didn’t make a backup as I thought I was making a new, self-contained database that wouldn’t affect the original. I guess not.
Can anyone help?
I tried the restore feature but it does nothing AFAIK.
Hi Yan,
I’m sorry for this trouble.
Did you use the Duplicate Document function in Tap Forms to duplicate your document? If so, then they should be completely separate. But if you used the Finder to duplicate the document and then opened both and deleted from one, then Tap Forms could delete from the other if you have sync enabled. Because technically they’re the same document because they have the same internal Document ID. You can see that on the Sync Settings screen. It’s the value that starts with db-.... and has a bunch of random characters in it.
If you restore from a previous backup file, then open it, there’s a chance the deletions will get synced to the restored document.
So what you want to do is disable sync in that document first, click the Delete from iCloud button if you’re using iCloud and then close, delete that document, then restore from your backup file.
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