Support
For support issues, comments, or questions please email support@tapforms.com
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Download the Tap Forms User Manual
Watch our Tap Forms screencast! (QuickTime) (Flash)
A Tap Forms customer created this AppleScript to automatically set the Tap Forms specific header row format for a CSV or iWork Numbers file. Just download the file to your Mac then launch it then click the Run button when the AppleScript Editor launches. You will be prompted to find a CSV file or Numbers file to convert
Frequently Asked Questions
Q: How do I backup my Tap Forms data?
A: Starting with version 2.0, Tap Forms now uses a new backup method. It’s much simpler than the old way which used a third party open-source solution called SyncDocs. With the new way, all you do is go to the Backup & Restore area and tap “Create Backup”. Then plug your device into iTunes and using the new iTunes File Sharing function, copy the TF-device-name-[datestamp].zip file to your desktop computer somewhere safe. To Restore, all you do is copy the TF-[datestamp].zip file you saved to your computer back to Tap Forms. [datestamp] will be the date and time the backup was created.
Step-by-step:
- Go to the Tools area and tap on Backup & Restore
- Tap the Create Backup button
- Plug your iPhone into your computer and launch iTunes
- In iTunes, select your device in the Devices list on the left
- On the right side of iTunes, click on the Apps tab
- Scroll down to the File Sharing area and click on Tap Forms to view the Tap Forms Documents
- You will see a file such as TF-iPhone-4S-2011-01-11T21-24-22-0700.zip which is the backup file you just created
- Copy the file to your computer by dragging it to your desktop or some other folder where you will safely keep your Tap Forms backup files
- To restore, just do the opposite, dragging the file from your computer into the Tap Forms Documents area in iTunes
- To finish the restore, back in Tap Forms, go to the Backup & Restore area again, tap on the backup file you just copied from your computer.
- Then tap the Restore Backup button
Q: Can I import a file into Tap Forms?
A: Absolutely! Tap Forms can import any text file that is formatted with columns separated by a delimiter character. A column delimiter can be any one of comma or tab or semi-colon or pipe (also known as a vertical bar). Please read my blog post on how to import a CSV file into Tap Forms.
Q: How do I get my file to Tap Forms?
A: Tap Forms integrates with Dropbox and also has web and FTP servers built-in that will let you transfer files to and from your iPhone. You can even view certain file types from within Tap Forms. For example, you could take a PDF, Word, or Excel file along with you can read it right inside Tap Forms! However, you can only import text files into Tap Forms. Please read my blog post on how to FTP a file to Tap Forms. To copy a file from Tap Forms to your desktop or laptop computer, just do the opposite.