Forget password

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  • June 22, 2015 at 1:50 PM #14061

    strad66
    Participant

    I used for several months Tap Forms and I think that I made an Encription Key. Now after an year, I can’t remember the Key.
    What can I do? I think that I haven’t nothing important Encripted.
    Can I restart with a clean TapForms app?
    Can I export the databases and later import them with a new app without an Encription Key?
    Best wishes
    Joaquim Capela

    June 25, 2015 at 3:51 PM #14091

    Brendan
    Keymaster

    Hi Joaquim,

    Is this the Mac version or the iOS version? Does it ask you for the encryption key when you first launch the app or just when you access a particular form?

    In all likelihood you’ll have to start again from scratch or restore from a backup. Do you have a recent backup?

    The file you want to restore is called TapForms_db.sqlite.

    Thanks,

    Brendan

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